Shipping Policy

Free Shipping – No Minimum Purchase

Every order qualifies for free standard shipping. What you see at checkout is what you pay—no surprise fees, handling charges, or hidden costs.

Order Cutoff for Same-Day Processing

Place your order by 6:00 PM on any business day (Monday through Friday, excluding major holidays), and we will process and ship it that same day. Orders received after 6:00 PM or on non-business days will ship on the following business day.

Maximum Processing Window

Even if you miss the same-day cutoff, your order is guaranteed to leave our facility within 1 to 2 business days after receiving your order confirmation email.

Where We Deliver

We ship exclusively to addresses within the 48 contiguous United States. We currently do not deliver to Alaska, Hawaii, US territories, or international locations.

Estimated Transit Time

Once dispatched, standard delivery typically takes 3 to 6 business days. Please note that carrier delivery times are estimates and not guarantees.

Shipping Partners

We partner with trusted carriers including USPS, UPS, and FedEx. The carrier assigned to your order is automatically selected based on package dimensions and destination.

Tracking Your Order

Once your order has been dispatched, we will send you a shipping confirmation email containing a tracking number. Please allow up to 24 hours for tracking updates to populate in the carrier’s system.

Business & Return Location

2444 Wildwood Dr, Kingsport, TN 37660, United States

Questions About Shipping?

If you have any questions regarding your delivery, please contact us:

  • Email: info@kleankannteens.com

  • Phone: +1 404-539-3671

  • Support Hours: Monday – Friday, 9:00 AM – 6:00 PM