Warranty & Product Service Policy

What Our Limited Warranty Covers

We stand behind our products. If a product contains a manufacturing defect in materials or workmanship upon arrival, we will make it right. This warranty applies strictly to items purchased directly through kleankannteens.com.

Warranty Period

Coverage lasts for 30 calendar days from your original delivery date, aligning with our return policy window. This limited warranty is non-transferable and applies exclusively to the original purchaser.

Covered Issues Include:

Loose, broken, or malfunctioning lids
Defective seals that cause leakage
Cracks, structural dents, or pinholes present upon arrival
Physical damage incurred during delivery

Exclusions & What Is Not Covered

Normal wear and tear from routine daily use (e.g., surface scratches, faded graphics, or minor cosmetic dings)
Damage caused by accidental drops, improper handling, or dishwasher use (unless explicitly labeled dishwasher-safe)
Claims based on change of mind, personal cosmetic preferences, or style choices